Signing Up

So you want to sign up for a Doki account. This guide will address some frequently asked questions about creating a Doki Account.

How do I sign up?

Visit  https://doki.io/sign_up. Select a monthly plan by clicking "START TRIAL" under the plan that makes sense for you. Next you'll fill out the subscription form. Once the form is completed, click "Create Account and Start Trial" to create your Doki account. You'll receive an email at the email address you used to register which you'll need to check to complete your account setup. Follow the link in the email and secure your account with a password to finish setup.

Is there a free trial?

Yep, there's a free 30 day trial on all plans. You will still be required to supply a payment method when you sign up.

I need longer than 30 days!

Near the end of your trial, let us know how much time you need to prep your course(s) for launch.

What is a "desired subdomain"?

You access your Doki account at a subdomain of our primary domain, doki.io. So if your business is called "Acme Co.", you might enter "acme" as your desired subdomain. After signup, you'd find your site at the link acme.doki.io.

Many people use an existing domain as their subdomain. So if your website was mariepoulin.com, you might use mariepoulin.doki.io (meaning you'd enter "mariepoulin" as your desired subdomain). (NOTE: we highly don't recommend using a copyrighted and/or trademarked brand as your subdomain).

Some subdomains are reserved by the system and only one customer can use a subdomain. If you have questions, please contact support.

What is your cancellation and refund policy?

This is covered in our  Terms of use. In summary, we ask you to give us 48 hours notice before canceling and we offer refunds on a per-case basis. Send an email to support@doki.io to request account cancellation.

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